Shipping: We ship via USPS & UPS. Most orders are processed within 1 business day. See individual listings for estimated arrival dates!
Returns: Because each product we create has been made to order, we do not accept returns on any of our products. If you have any questions or concerns please let us know!
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I would give ten stars if i could! I paid for rushed shipping and received my package in 1.5 days. It was incredible! When the package arrived, it had been ripped during transit and unfortunately the sash was damaged. I tried to fix the damage myself but wasn’t successful so I reached out to see what, if anything, could be done. A new sash was in the mail less than 12 hours later and I received it the following day. Talk about amazing service and attention to detail. Plus, the sash was everything I wanted. Thank you so much!
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