Shipping: We ship via USPS & UPS. Most orders are processed within 1 business day. See individual listings for estimated arrival dates!
Returns: Because each product we create has been made to order, we do not accept returns on any of our products. If you have any questions or concerns please let us know!
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I was very pleased with the ornament and the customer service was excellent. I had a small issue (really no fault of S & S) and they immediately took care of it for me. I will gladly use Simple & Sentimental again and highly recommend them!
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