- Because each product we create has been made to order, we do not accept returns on any of our products.
- If your product is defective, has an incorrect spelling, or you are not pleased with your item, please let us know with 48 hours of delivery. We want every experience with Simple & Sentimental to exceed your expectations, and we want to ensure you receive excellent products!
- If you purchased a non-personalized item, you may exchange it for a different size. It is up to the discretion of Simple & Sentimental to determine if the item was personalized. Personalized items include items with custom colors, sizes, text, etc.