Careers

We're hiring!

      Want to join our team? Check out the job listings below! Start dates are as soon as possible.

      If you are interested in applying, email your updated resume and availability to hello@simplesentimental.com. In the email, tell us a little bit about yourself, the job position you are seeking, and why you would be a good fit at Simple & Sentimental!

      All job opportunities are on-site at our office in Winterville, NC.

      Operations Associate - Full Time

      SUMMARY

      Do you enjoy working with your hands? S&S is looking for an individual to help us create our beautiful, handmade gifts. The ideal candidate is detail-oriented and enjoys working in a team environment. A typical day involves weeding decals, making greeting cards, assembling gift boxes, applying decals to different products, and working with other team members to fill online orders.

      RESPONSIBILITIES

      • Utilize Etsy's shop manager to fulfill online orders
      • Prepare and "weed" decals so they can be applied to various objects
      • Assemble gift boxes
      • Apply decals to gift boxes and other items
      • Check orders for any errors
      • Work with other team

      QUALIFICATIONS

      • Excellent verbal and communication skills
      • Able to lift 50 pounds

      Customer Experience Manager - Full Time

      SUMMARY

      Customer service is the heartbeat of our small business, and we're looking for a positive and upbeat individual to head up the customer experience department. The ideal candidate enjoys interacting with new people and assisting customers order the perfect gift online. A typical day looks like answering customer questions, ensuring order details are communicated to the operations team, and maybe even hopping in operations to make sure a special order is sent out on time.

      RESPONSIBILITIES

      • Manage and train customer service associates
      • Set customer satisfaction goals
      • Interact with customers daily, responding to their questions and guiding them along the ordering process
      • Answer customer phone calls during the day
      • Respond to customer reviews on the website, Etsy, Google, and Facebook

      QUALIFICATIONS

      • 2+ years of customer service experience in retail or food service
      • E-commerce background preferred
      • Excellent verbal and communication skills
      • Bachelor's degree in business administration or a similar field preferred

      Communications Manager - Full Time

      SUMMARY

      For our online business, customers rely on website appearance, social media, and photos to learn about our products and make purchases. We're looking for someone with a passion for visuals and customer satisfaction to head up our social media platforms and update our website to create the ultimate customer experience. A typical day looks like posting Instagram story updates from the office, scheduling social media and blog content, updating website product listings, and snapping photos for website and social media use.

      RESPONSIBILITIES

      • Schedule and post content on the Simple & Sentimental Instagram, Facebook, Pinterest, and LinkedIn
      • Update website product listings and photos
      • Take photos for social media and website use
      • Ensure that product descriptions are accurate and error free
      • Write and schedule weekly SEO-oriented blog posts
      • Research new keywords and implement them on the S&S website to improve SEO ranking

      QUALIFICATIONS

      • 2+ years of social marketing experience
      • Extensive knowledge of SEO
      • Etsy and Shopify experience preferred
      • Photography experience preferred